karen B Eqz

Not satisfied with product

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I really do like the njoy vape. I have been using it for nearly a year. However recently when I purchased my pods the have been leaking in the package. I think its because the small plastic tips are not pushed in all the way. These pods can be very expensive and the store want take them back or exchange them. Please dont make me switch Vapes this is my favorite . Some coupons would be nice and it shows good customer service. My name is karen Barnes my address is 974 Daves Rd York SC . Thank you very much
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Loss:
$10
Pros:
  • Cost
  • Leaking pods
Cons:
  • Leaking

Preferred solution: Let the company propose a solution

1 comment
Guest

Same problem, their quality control seems to have gone downhill a bit, I think as popularity has grown.

Shivaun H

Batteries dead on electronic daily upon purchase

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This is at least the fourth time Ive purchased a daily only to find the battery dead upon opening, I dont save receipts because I never expected this, its as if they are old and the batteries just given out, Very frustrating and expensive, I like the product but this keeps happening
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Loss:
$24

Preferred solution: Full refund

Shivaun H

Dead batteries in dailies

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The batteries are dead on the dailies upon opening new package, 4 th time its happened, purchased at Wawa Bridgeville De,
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Loss:
$24
Pros:
  • Good taste
Cons:
  • Hardly ever get one that works

Preferred solution: Full refund

User's recommendation: Check to make sure it’s good while still at store, get a receipt

Alex s Cbr

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Verified Reviewer

Device not producing vapor

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my original njoy ace lasted me about 3 months, then all the sudden it stopped hitting. The light turns on like im getting a hit but no vapor comes out. Ive tried different pods still no luck. Ended up buying a new device, and after about a week the same problem is occurring.
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Loss:
$50
Pros:
  • If works good
Cons:
  • Pull strength required to hit
  • Loose port

Preferred solution: Full refund

User's recommendation: With caution

Masha Waj
map-marker Dumfries, Virginia

New order

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It wouldn't take my order from my phone . I spoke with someone on the phone from customer service but they said they can't take my order over the phone . That doesn't make any sense to me at all. Cindy Stevens
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Ethan P Ixb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

It's ok but don't waste stupid amount of money

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I was using it like normal then all of a sudden it just stopped the light comes on light it's hitting but nothing comes out. I've literally only had it for a few days.
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Loss:
$20
Pros:
  • Size
Cons:
  • Cheap brakes easy
  • Quality

Preferred solution: Full refund

Micah R Rmr
map-marker Broken Arrow, Oklahoma

Pods don’t work

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bought a pack of pods, after about half way through the first pod it stops working, shows it’s hitting and the pod does nothing, tried on 2 other Njoys and pod still doesn’t hit. anyone know how to fix ??

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11 comments
Guest

Pod won’t work on either device I have but the device lights up as if it’s hitting. Has happened with multiple different pods from different packs.

Guest

I’m having the same issue and I can’t kind the solution anywhere. I have literally tried everything

Almina Pjv

Well get ready for more bs. The pods have been $9.99 for awhile now.

Then last week they went to $10.99 and then 3 days after that they went to $14.99. Device is now $24.99 and i chose to not buy anymore items from Njoy because of price gouging. $7.50 a pod is complete bs considering that is almost twice the price of cigarettes. Back to cigarettes for me.

Seems illegal as *** to me. Hope they go out of business this year and get sued. Ive lost 4 devices in the past year to *** made products.

Ive had multiple pods leak all over and in my device and destoyed it. F off Njoy.

Guest
reply icon Replying to comment of Almina Pjv

i feel

Guest

My njoy won’t hit with any pods. I use blueberry because they last longer.

But anyways, I think I’m gonna have to tear it apart. I have two njoy that have done this now....

Guest

I took out the guts and found the positive wire was making just enough contact to light the led, but not hit. There is a video on YouTube on how to take it apart.

Marlita Yzz

same, it got super hot while charging and hit once or twice then just completely stopped, when i plug it up the light only stays on for a few seconds then cuts off like its fully charged and as soon as i take it out it starts blinking, btw the classic tobacco is super good, but its crazy how the price went from 1 to 20 within days of everyone buying them, i mine as well go back to my damn juul

Beya Ixp

just started happening today both of my njoys wont pull on clean pods out of no where.. not like they just raised the price from 1$ to 20$ for the device or anything Sketch my bothers, answers are needed.

Guest

The same thing is happening to me. Do we know why yet

Guest

Same thing happened to me, my Njoy was working completely fine last night, then I wake up the next morning and none of my pods will hit in my battery

View more comments (10)
Michelle D Jsb

I miss the blue black berry daily’s

Why are they gone.. they make puff bars in every flavor and they are too strong The njoys dailys are the best!! Bkuebkackberryb
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Preferred solution: Please produce ble

Lori S Gaq

Bad product

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I buy the Daily Njoy and one in 3 never works or stops working after a couple hits
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Loss:
$25
Pros:
  • If works good
Cons:
  • Hardly ever get one that works

Preferred solution: Full refund

User's recommendation: do not buy

Tayler S

They suck.

Ive bought 3 njoy batteries is a matter of 2WEEKS! And they all stopped working with any pod but still light up like it wants to hit but wont, Ive left all of them on chargers for hours, bought new pods, cleaned them, and beat the *** out of them. Nothing works Im getting frustrated and just need some nicotine.
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Loss:
$67
Pros:
  • Good taste
Cons:
  • Cost
  • Breaks in like a week
  • Cheap brakes easy

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy unless you just need it for 1 week.

Anonymous
map-marker Kennesaw, Georgia

*** quality

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I have bought njoy before, ive had 3 in the past, they all worked fine. had them for years, I just bought one last week, they are on sale for $5 which I thought was good, used it for a day and then it stopped working. the light comes on but there is no vapor coming out. its really *** me off.
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User's recommendation: be careful when purchasing

Anonymous
map-marker Tuckerton, New Jersey

Njoy stopped hitting

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Ive had it for a few months and out of the blue it just stopped hitting. Light comes on but no smoke comes out. I was actually just about to quit too but i still have one pod left... WTF NJOY?!
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Kylie P Bwx

Don’t even bother

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At first, i loved the njoy. Summer of 2019 I had a battery that worked and the pods were great! Somehow though the newer batteries are absolute garbage. I just bought one two weeks ago and it already stopped working! It wasnt a huge deal when they were a dollar, but the price went back up to $25 so now Im out $25 plus the $10 for two horrible menthol pods! The menthol pods used to be good too! But when you blow out the smoke now theres a foul, a VERY foul smell from them. And halfway through the pods taste terrible! This is sad. Njoy id really like the money back I wasted on your defective product!
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Loss:
$35
Cons:
  • Cost
  • Taste
  • Quality
Reason of review:
Damaged or defective

Preferred solution: Full refund

Anonymous
map-marker City Of Saint Peters, Missouri

Njoy not hitting

i charge it and everything but its not hitting i use different pods still not hitting
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User's recommendation: be carful

Athena M Lks

Waste of money

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body of the njoy randomly broke and just stopped hitting. i bought another one thinking i mustve done something to the original. two weeks later that njoy breaks and wont hit. light turns on when you go to take a hit but no hit.
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Loss:
$25
Pros:
  • It works for a week
Cons:
  • Cheap brakes easy
Reason of review:
Bad quality

Preferred solution: Full refund