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Summary of Njoy Customer Service Calls

64 TOTAL CALLS
69% SUCCESSFUL CONNECTIONS
01:28 AVG CALL DURATION
2% ISSUES RESOLVED

Customers Contact Njoy to Ask about:

Return/ Replace:

  • “Return”

Shipping and Delivery:

  • “My order haven't been delivery yet order 2”

Other:

  • “Njoy cannot work”
  • “Gave wrong email”
  • “Problem with cigarette”

About Njoy

Top 5 Njoy Services

Shipping Service, Customer Care

Top 5 Njoy Products

Battery, Vape Kit

Top 5 Likes about Njoy

Quit asking so many questions, Products, Hey if your the best why quit, Frustrating

Top 5 Dislikes about Njoy

Customer service, Flawed website, Broken website

Summary

NJOY is a large provider of e-cigarettes and vape products. The company was founded in 2006. It is headquartered in Scottsdale, Arizona. NJOY offers e-cigs, flavor chambers, recharge kits, vaping e-liquids and vaping kits. NJOY developed King electronic cigarettes which look like traditional ones. There are 5, 20, and 100 pack offers. The company provides consumers with instructions on how to recharge and how to vape e-cigs. NJOY gives a satisfaction guarantee. If consumers are not satisfied with NJOY purchase, they could return it within 30 days and receive a full refund. The company has over 90 000 authorized dealers in the United States of America, the United Kingdom and Spain.

Njoy reviews and complaints

Njoy is ranked 18 out of 136 in Cigarettes and Tobacco category

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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