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They fail far before their claim, Ecigs last a few dozen drags, or half a pack. Unless you find them on sale, then expect even less for your 5$ better of buying a pack of real smokes for this price. I've bought several dozen singles, and every time the ones on sale...
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you for taking the time to review your recent experience with NJOY. Please reach out to us at CS@njoy.com and I would be more than happy to assist with your concern.T...

#1241338
I wasnt pissed before but now i am because your *** automated system sends me to tax relief. I ordered your product and it dosent work and now a cant talk to a human
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you so much for taking the time to review your experience with NJOy. I'm sorry that your experience was less than stellar. Please reach out to us at CS@njoy.com and I...

1.4
#1233396
I've been buying from this company for years, now they put some kind of tax on a $65.00 + your regular payment.
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you for taking the time to review your experience with NJOY. I'm very sorry for the inconvenience.As you have noticed, we have begun charging Excise Tax on purchases ...

2.2
#1186268
I ordered online and received an order number but the order was not processed. I have not received the product. If you can't provide products, than say it is out of stock and don't go through the process of ordering. I have ordered online in the past with no...
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you for taking the time to review your experience with NJOY. I'm sorry to hear that it was less than stellar.If you could, please email us at CS@njoy.com, with your o...

#1185131
None of my njoys work at all
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NJOYCustomerServiceTeam
NJOYCustomerServiceTeam
Njoy Verified Representative

Hi,Thank you for taking the time to review your experience with NJOY. I am very sorry to hear that some of your units did not work quite right for you.Please reach out to us a...

Winona, Mississippi
#1179642
Bought a NJOY disposable tank as i was in a rush. That *** didnt even work with an NJOY brand battery. A total dud. And in order to return it i had to pay more in shipping than what i purchased it for.
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you so much for taking the time to review your experience with our product. I am sorry to hear that the Pre-Filled Tank you purchased recently did not work quite righ...

#1175550
You can email and email and it takes them days to answer. When they do it's vague and most of the time totally useless. And their so called new website is worse than it used to be but they certainly had no issues raising prices. The only good thing...sort of... is they...
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you for taking the time to review your time with our customer service team. I'm sorry to hear that your experience was less than stellar.If there is anything we can d...

2.3
#1162105
My order was placed on November 27th,2017;and wasnt notified until December 2nd that it was finally shipped! Electric Tobbaconist is cheaper & my order ARRIVES in 3 to 4 days from date of being placed! Will not order from Njoy again!
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NJOYCustomerServiceTeam
NJOY.Customer_Service1
Njoy Verified Representative

Hi,Thank you for taking the time to review your recent experience with NJOY.com. I'm very sorry for the delay in the shipping of your order. Please know that we do try to disp...

2.3
#1141047
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Njoy - Missing order

My package is missing - I emailed njoy twice now and have gotten no response. ni way to contact njoy by phone
#1109439

Contact Njoy

Mailing Address:
NJOY
15455 Greenway-Hayden Loop Road, Suite C-15
Scottsdale, AZ 85260
Phone:
(888) 669-6569
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Njoy Products and Services

The shipping rate has gotten slower and slower from when I first ordered a year ago. My latest shipment still isn't here and I ordered 18 days ago!!! This is for the dailys. That's terrible service from any business standpoint. And no estimated arrival or warning its...
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2.2
#1101294