You can email and email and it takes them days to answer. When they do it's vague and most of the time totally useless. And their so called new website is worse than it used to be but they certainly had no issues raising prices. The only good thing...sort of... is they...Read more
The shipping rate has gotten slower and slower from when I first ordered a year ago. My latest shipment still isn't here and I ordered 18 days ago!!! This is for the dailys. That's terrible service from any business standpoint. And no estimated arrival or warning its...Read more
I recently order a custom vaping kit from njoy, it is my first time trying a vaping solution. I purchased it Tuesday of last week, and after waiting two days and still not being shipped. I asked if I could please have the order canceled. A day later I got a response...Read more
Njoy - Worst shipping ever!
My order was placed on November 27th,2017;and wasnt notified until December 2nd that it was finally shipped! Electric Tobbaconist is cheaper & my order ARRIVES in 3 to 4 days from date of being placed! Will not order from Njoy again!
Njoy - Missing order
My package is missing - I emailed njoy twice now and have gotten no response. ni way to contact njoy by phone
Njoy - No answer
I have purchased multiple devices that have stopped working within a matter of weeks. I enjoy the product and purchased on line during leagal issues which pulled my e cigs of choice out of stores. My issues have been with thr pre-filled clasdic tobacco cartridges and the batteries that charge. Best regards, Miss. Lomas
Njoy Vape Kit Review
I just bought a five pack of the heating cigarette. We seem to be expired. Nothing is in. No flavor. No smoke. It's like sucking a hollow bic pen. Is there something that you're supposed to do to get them to activate? I just spent $30 on something that doesn't appear to be working at all. Please help me.
Happened this week. Shows shipped via ups and switches to usps. Then it disappears. Each shipper blames the other. Problem is njoy has to be the one to file the issue with ups. Have no number to contact njoy. So I've contacted my bank. They re filing the complaint with...Read more
Their 800# on their site has been disconnected. I found their new number included with a charge to my bank account, tried that several times and always get a recording. No way to reach them at this point. Don't think they really care about their customers. I am missing...Read more
I didn't like
- Customer service
Trying different disposable I saw and picked up the seriously over priced NJoy. Used three times, hardly got anything from it and it quit. What a waste. DO NOT BUY! Think how much they make with every rip off buy that's not worth the hassle or shipping you have to pay...Read more
tried calling 05/21/2017 number not in service link to contact them on the web doesn't work.no solution offered.just bought a single njoy king gold 1st time doesn't work they say not to return it to the store but I'll try tomorrow. If I have to pay shipping it's not...Read more
I have been using NJOY flavor chambers and rechargeable batteries for 3 years. I like the "throat hit" with NJOY but am fed up with just about everything else about the company. FIRST: Their online ordering does not work. An order will not go through. So I...Read more
I made several orders with njoy.com and enjoy their products their Pre-Filled Tanks, when you can get them to actually ship them. Today is Oct. 12, made my order on Oct. 3, _still_ has not shipped. Got this response from njoy customer service yesterday (or what they...Read more
I didn't like
- Delivery delays
What the ***? I've ordered from Njoy multiple times. Had a few minor issues but always got my product and if necessary was able to speak to customer service. A little over a week ago I placed an order. I got an email stating that there was a problem verifying my age (I...Read more
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