Update added by user Oct 14
Update: Received email that order will arrive October 17th, a full two weeks after ordering!
Original review posted by user Oct 12
I made several orders with njoy.com and enjoy their products their Pre-Filled Tanks, when you can get them to actually ship them. Today is Oct. 12, made my order on Oct. 3, _still_ has not shipped. Got this response from njoy customer service yesterday (or what they _call_ CS):
"I apologize for the delay, but appreciate your patience. Due to the popularity of our Pre-Filled Tanks, we were out of stock on one flavor, so we were holding your order until we could ship it complete. I happy to report that our stock has been replenished and your product will go out this week! Please let me know if you need anything else.
NJOY Customer Service Team
NJOY Electronic Cigarettes
15211 North Kierland Blvd., Suite 200
Scottsdale, AZ 85254"
More Review Details
|Value for money|
|Discounts and Special Offers|
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
|Layout of Store|
|Diversity of Products or Services|
|Advertised vs Delivered|
What I liked
What I disliked
- Delivery delays
- Reason of review:
- Problem with delivery
- Preferred solution:
- Free two packs of Pre-Filled Tanks (Hone Crisp)
- Monetary loss:
- Product or service
- Njoy Online Order
- Review category
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